AutoaWeld Operating SYstem

Support

Technical support, when you need it.

You control when a support session opens. It connects you to an Autoa welding technician through a secure, encrypted portal, and access is initiated by you.

AutoaWeld OS Secure

How It Works

One Request Away.

01

Press Support On Your Toolbar

Support starts with a single button, right in AutoaWeld OS.

02

Approve The Secure Session

A one-time session opens over an encrypted connection. You see exactly who’s connecting, and have control.

03

We Fix It With You Watching

Our technician works with full visibility of the operating system, diagnosing and resolving any technical difficulties.

  • Client requested only – Every session starts from your toolbar, initiated by you.

  • Closed when you’re done – When the session ends, access ends with it. No standing connection to your network.

  • Rapid response No waiting for a site visit. A technician can be on your system in minutes.

Contact Us

See AutoaWeld OS Run On Your Own Parts.

Bring us a part and a production target. We’ll walk you through AutoaWeld OS end to end, from model to finished weld, and show you the record it keeps along the way.